Let's see if we can help. Following the steps below should help you better understand the issue you're having and will help us to assist you.
- Run a System Check
- Before anything else, let's make sure your browser environment is up to snuff. Our System Check page will let you know if there is anything you need to be concerned with on your end. Sometimes it's a matter of updating a piece of outdated software, like a plugin, or even the browser itself.
- View the FAQ's
- Contact Support
- Still no luck? We understand. Feel free to enter a support ticket using the provided form in the Contact Support page.